Terms of service

Terms of Service

Last Updated: August 2026

Welcome to Wovelci.

These Terms of Service ("Terms") govern your access to and use of www.wovelci.com, including any purchases, services, features, content, and transactions made through our website.

Throughout these terms, the terms "Wovelci," "we," "us," and "our" refer to Wovelci. The terms "you," "your," "customer," and "user" refer to any person accessing our website or purchasing products from us.

By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service, along with our Privacy Policy, Shipping Policy, Return, Exchange & Refund Policy, and any other policies displayed on our website.

If you do not agree with these terms, please do not use our website or services.

1. Online Store Terms

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law or are using the website with the involvement and consent of a parent or legal guardian where required.

You agree not to use our products, website, or services for any unlawful, fraudulent, or unauthorized purpose.

You must not use the website in any manner that violates applicable laws or regulations.

Any violation of these Terms may result in suspension or termination of access to our services.

2. General Conditions

We reserve the right to refuse service, cancel transactions, restrict access, or limit orders where reasonably necessary, including in cases involving suspected fraud, misuse, payment issues, policy abuse, or violation of these Terms.

You agree not to reproduce, duplicate, copy, sell, resell, exploit, or commercially use any portion of our website or services without prior written permission from Wovelci, except where permitted by applicable law.

3. Product Information

We make reasonable efforts to display product information as accurately as possible, including:

  • Product images
  • Colors
  • Designs
  • Sizes
  • Measurements
  • Materials
  • Features
  • Descriptions
  • Prices

However, actual product appearance may vary slightly due to photography, lighting conditions, screen settings, device resolution, fabric characteristics, manufacturing processes, or other reasonable variations.

Minor variations that do not materially affect the product's intended use may not necessarily constitute a defect.

4. Product Colors

We make reasonable efforts to display product colors accurately.

However, we cannot guarantee that the color displayed on your device will exactly match the physical product because screens and devices may reproduce colors differently.

Slight color variations may therefore occur.

5. Size & Measurements

Customers are responsible for reviewing the applicable size chart before placing an order.

Measurements may vary slightly due to manufacturing processes, fabric characteristics, or measurement methods.

If you experience a size-related issue, an exchange may be available according to our Return, Exchange & Refund Policy.

6. Product Availability

All products displayed on our website are subject to availability.

Adding a product to your shopping cart does not guarantee that the product will remain available until your order has been successfully placed and confirmed.

We reserve the right to:

  • Limit product quantities
  • Discontinue products
  • Change product availability
  • Restrict sales to certain locations
  • Cancel unavailable products from an order

If a prepaid order cannot be fulfilled because a product becomes unavailable, an applicable refund will be processed.

7. Pricing

Product prices displayed on our website may be changed at any time without prior notice.

The price applicable to your order will generally be the price displayed at the time the order is successfully placed, subject to correction of genuine pricing or technical errors.

Discounts, promotional prices, coupons, and special offers may be subject to separate terms and validity periods.

8. Pricing & Typographical Errors

Despite reasonable efforts, our website may occasionally contain:

  • Pricing errors
  • Product description errors
  • Incorrect discounts
  • Typographical errors
  • Inventory errors
  • Technical errors

If an obvious error affects an order, we reserve the right to correct the information and, where reasonably necessary, cancel the affected order.

If payment has already been collected for an order that we cancel due to such an error, the applicable amount will be refunded.

9. Orders

Submitting an order through our website constitutes an offer to purchase the selected products.

An order is subject to acceptance, product availability, payment verification where applicable, and other reasonable verification processes.

We reserve the right to refuse or cancel an order where reasonably necessary, including where:

  • A product is unavailable
  • Incorrect pricing is displayed
  • Payment cannot be verified
  • Fraudulent activity is suspected
  • Incorrect customer information is provided
  • Delivery is unavailable to the selected location
  • Our policies are repeatedly abused

Where an eligible prepaid order is cancelled by Wovelci, the applicable refund will be initiated.

10. Order Information

You agree to provide accurate, complete, and current information when placing an order, including your:

  • Name
  • Email address
  • Mobile number
  • Billing information
  • Shipping address
  • PIN code
  • Payment information where applicable

Wovelci will not be responsible for delivery failures or delays caused by incorrect or incomplete information provided by the customer.

11. Payment

We may provide payment options, including, where available:

  • Credit cards
  • Debit cards
  • UPI
  • Net banking
  • Digital wallets
  • Cash on Delivery (COD)
  • Other supported payment methods

Payment availability may vary depending on your location, order value, payment provider, and other factors.

Online payments may be processed through third-party payment gateways.

Wovelci does not necessarily directly store your complete payment card or banking credentials.

12. Cash on Delivery (COD)

Cash on Delivery may be available for selected orders and serviceable locations.

We reserve the right to restrict or disable COD where reasonably necessary, including in cases involving:

  • Repeated order refusals
  • Repeated failed deliveries
  • Suspicious transactions
  • High-risk locations
  • Certain order values
  • Courier limitations

Customers placing COD orders should ensure they are available to receive the shipment.

13. Shipping & Delivery

Shipping and delivery are governed by our shipping policy.

Delivery dates provided on our website or through courier tracking are estimates.

Delivery may be affected by circumstances beyond our reasonable control, including weather, courier delays, strikes, government restrictions, festivals, natural events, or other logistical circumstances.

14. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are governed by our Return, Exchange & Refund Policy.

Customers are responsible for reviewing that policy before making a purchase.

Products must meet the applicable eligibility conditions before a return, exchange, or refund can be approved.

15. Order Cancellation

Customers should contact us as soon as possible if they wish to cancel an order.

Cancellation may only be possible before an order has been processed, packed, or dispatched.

Once an order has been shipped, cancellation may no longer be possible, and the applicable return process may need to be followed.

Wovelci also reserves the right to cancel an order where reasonably necessary due to stock availability, payment issues, pricing errors, suspected fraud, delivery restrictions, or other legitimate operational reasons.

16. Promotions, Coupons & Discount Codes

From time to time, Wovelci may offer the following:

  • Discount codes
  • Coupons
  • Promotional offers
  • Sale prices
  • Special campaigns
  • Limited-time deals

Such offers may have separate eligibility requirements, expiry dates, minimum purchase requirements, product exclusions, or usage limitations.

Unless otherwise stated, promotional offers cannot necessarily be combined.

Wovelci reserves the right to cancel or reject the misuse of coupons, promotional codes, or discounts.

17. Intellectual Property Rights

Unless otherwise stated, content is available on the Wovelci website, including

  • Brand name
  • Logos
  • Product photography
  • Graphics
  • Website designs
  • Banners
  • Text
  • Product descriptions
  • Videos
  • Icons
  • Marketing creatives
  • Website content

is owned by, licensed to, or lawfully used by Wovelci and may be protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, commercially exploit, or use such content without appropriate authorization.

18. User Reviews & Submitted Content

If you submit a review, photograph, comment, feedback, suggestion, or other content to Wovelci, you confirm that you have the right to submit that content.

You must not submit content that is:

  • False or misleading
  • Illegal
  • Abusive or threatening
  • Defamatory
  • Obscene
  • Fraudulent
  • Infringing upon another person's rights
  • Containing malicious software or harmful code

Subject to applicable law, we may moderate or remove content that violates these Terms.

19. Prohibited Uses

You may not use our website:

  • For unlawful purposes
  • To violate applicable laws
  • To infringe intellectual property rights
  • To submit false or misleading information
  • To transmit malicious code, viruses, or harmful software
  • To attempt unauthorized access to our systems
  • To scrape or collect information unlawfully
  • To interfere with website security
  • To impersonate another person
  • To engage in fraudulent transactions
  • To abuse our return, refund, coupon, or COD systems

We reserve the right to restrict or terminate access where prohibited activity is identified.

20. Third-Party Services

Certain features of our website may rely on third-party providers, including:

  • Shopify
  • Payment gateways
  • Courier partners
  • Logistics providers
  • Analytics services
  • Marketing platforms
  • Communication services

Your interaction with certain third-party services may also be subject to their respective terms and policies.

Wovelci is not responsible for independent third-party services to the extent permitted by applicable law.

21. Third-Party Links

Our website may contain links to websites or services operated by third parties.

These links may be provided for convenience.

We do not necessarily control or endorse third-party websites and are not responsible for their content, security, availability, products, services, or privacy practices.

Customers should review the applicable terms and policies of third-party websites before using them.

22. Accuracy of Website Information

We make reasonable efforts to ensure that information on our website is accurate and current.

However, some information may occasionally contain errors, omissions, or outdated information.

We reserve the right to correct errors, update information, or make changes to the website where necessary.

23. Website Availability

We aim to keep our website available and functioning properly.

However, uninterrupted access cannot be guaranteed.

The website may occasionally be unavailable due to:

  • Maintenance
  • Updates
  • Technical problems
  • Server issues
  • Third-party service interruptions
  • Security concerns
  • Events beyond our reasonable control

We may modify, suspend, or discontinue website features where reasonably necessary.

24. Disclaimer of Warranties

To the extent permitted by applicable law, the website and services are provided on an "as available" basis.

Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot lawfully be excluded.

We do not guarantee that the website will always operate without interruption, delay, or technical error.

25. Limitation of Liability

To the maximum extent permitted by applicable law, Wovelci will not be liable for indirect, incidental, special, or consequential losses arising solely from circumstances outside our reasonable control or from misuse of our website or products.

Nothing in these Terms is intended to exclude or limit liability where such liability cannot legally be excluded or limited under applicable law.

26. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims reasonably arising from your unlawful use of our website, violation of these Terms, or infringement of another person's rights.

27. Privacy

Your submission and use of personal information through Wovelci are governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, share, and protect personal information.

28. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law or separated where necessary.

The remaining provisions will continue to remain in effect.

29. No Waiver

If Wovelci does not immediately enforce any provision of these Terms, this does not mean that we waive our right to enforce that provision later.

30. Governing Law & Jurisdiction

These Terms of Service shall be governed by the laws of India.

Subject to applicable consumer protection laws and any mandatory jurisdictional rights available to consumers, disputes relating to these Terms or purchases from Wovelci shall be subject to the jurisdiction of the appropriate courts in Surat, Gujarat, India.

31. Changes to Terms of Service

We reserve the right to update, modify, or replace these Terms of Service from time to time.

Changes will become effective the next term the revised terms are published on www.wovelci.com.

Your continued use of our website after changes become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

We recommend reviewing this page periodically.

32. Contact Information

For questions regarding these Terms of Service, orders, or our website, please contact:

Wovelci Power by PRAMUKH CREATION

Email: wovelci@gmail.com
Phone: +91 701691262

Store Address:
Wovelci
2nd Floor, Plot No. 24
Sagar Industrial, Katargam Estate
Vasta Devdi Road
Surat – 395004, Gujarat, India

Website: www.wovelci.com